How a Global Swiss Medical Devices leader Improved Forecast Accuracy and Supply Chain Responsiveness with 3SC

3SC helped a medtech leader improve forecast accuracy by 15% and shipment accuracy by 16%.

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How a Global Swiss Medical Devices leader Improved Forecast Accuracy and Supply Chain Responsiveness with 3SC
KEY RESULTS

What Brand Achieved

15%
Improvement in demand forecast accuracy
12%
Improvement in overall operational efficiency
12%
Reduction in inventory holding costs
16%
Improvement in shipment accuracy
ABOUT INDUSTRY

Customer Overview

The company is a global medical technology company and a leading provider of blood glucose monitoring solutions. Its supply network included approximately 700 SKUs across more than 125 markets, supported by two manufacturing sites, five OEM partners, multiple packaging operations, 18 distribution centers, 40 logistics service providers, and approximately 200,000 shipments.

“
“We needed a more consistent and connected approach to planning across our global supply chain. The engagement helped us improve forecast accuracy, strengthen visibility, and respond to disruptions with greater speed and confidence.”
— Senior Director | Global Supply Chain
CHALLENGES

The Challenges Before 3SC

Key Challenges
  • Inconsistent demand forecasting across the global supply network
  • Disconnected demand, inventory, and material planning
  • Limited visibility across inventory, shipments, and disruptions
  • Fragmented carrier data and shipment tracking
  • Inefficient route-level lead-time management
  • Heavy reliance on manual planning processes
THE SOLUTION

Transformation with 3SC

Connecting Planning, Visibility, and Logistics Through One IBP Framework
3SC implemented an integrated planning and operations framework combining process redesign, machine learning, real-time visibility, and logistics integration. 

SIOP process assessment and redesign

The engagement assessed planning processes, SIOP collaboration, capabilities, technology gaps, and governance, then defined future-state methodologies, calendars, KPIs, inventory policies, and decision responsibilities. 

Connected Demand Planning

ML forecasting improved demand baselines and accuracy while connecting demand, inventory, and material planning for better decisions.

Real-time operational visibility

A centralized dashboard unified global inventory, order, and shipment data, while automated alerts enabled earlier disruption visibility and faster, coordinated responses.

Carrier and lead-time automation

Integrated carrier data and automated route-level lead times improved shipment tracking, reduced delays, and strengthened delivery performance.

OUTCOMES

Implementation Scope

How a Global Swiss Medical Devices leader Improved Forecast Accuracy and Supply Chain Responsiveness with 3SC
  • SIOP current-state assessment and future-state process redesign  
  • Standardisation of demand, inventory, and material planning  
  • ML-enabled demand forecasting and baseline development  
  • Integrated Business Planning workflows and governance  
  • Centralised visibility across inventory, orders, and shipments  
  • Automated alerts for supply chain disruptions  
  • Carrier integration from first mile to final mile  
  • Route-level lead-time management  
  • Integration with the existing ERP, planning, and logistics environment 
WHY 3SC
3SC combined process transformation with technology implementation to standardize planning, strengthen governance, integrate existing systems, and embed real-time operational signals into decision-making. This created a more connected operating model, improved cross-functional coordination, and delivered measurable gains in forecast accuracy, inventory efficiency, disruption response, shipment performance, delivery reliability, and overall supply chain effectiveness.

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