08 Aug 2022

How Control Tower Analytics Help You Achieve End-to-End Visibility?

Global supply chains have been adversely affected by the pandemic and the imperative to act quickly is now more than ever. Businesses today require real-time intelligence and actionable recommendations to mitigate disruptions and risk. However, this can be best accomplished through purpose-built control towers optimized for core functions.

How Control Tower Analytics Help You Achieve End-to-End Visibility?

COVID-19 left no stone unturned to disrupt almost all the industries across the globe and the supply chain is no exemption. It has changed the environment for businesses and made them realize the significance of reacting, adapting, and setting up crisis management to handle uncertain situations. Lockdowns and COVID-19 restrictions created several urgent situations for the companies in which they have to take immediate action. Taking a lesson from this, many companies have now started planning for the longer term. With companies looking to strengthen operations and resilience, there is a strong need for supply chain resilience. To have the visibility that is essential for organizations to address the crisis, the organizations make use of the supply chain control towers.

What is a Control Tower?

A supply chain control tower is a cloud-based solution that proactively manages supply chains with the aid of advanced technologies like artificial intelligence, machine learning, and the Internet of Things. This tower offers real-time visibility across an organization's entire network including suppliers, manufacturers, and business partners. Organizations can make use of this tower to plan for unknown variations, manage unforeseen, and mitigate disruptions before they become major issues. A supply chain control tower is a personalized dashboard of data, supply chain events, and key business metrics that allows businesses to have a sound understanding of the supply chain and resolve critical issues in real-time. This ensures better visibility across the supply chain and aggregated data helps in supply chain coordination and decision-making.

What are the Key Benefits of Control Tower Analytics

A control tower is a piece of software or a suite of software providing end-to-end visibility across the supply chain, collecting and analyzing huge amounts of data, and automating decision-making using predictive and prescriptive analytics. The major functionality of the tower is to provide better control and knowledge of the entire supply chain. Using cloud-based intelligence and predictive analytics, the towers detect problems and determine the best course of action to diagnose the issue and prevent it from happening in the future. Some of the major benefits of the tower include:

End-to-end Visibility - A lack of end-to-end visibility may lead to emergency shipments, delays, inclement weather, and sudden loss of inventory that can be efficiently handled with control towers. It provides visibility to detect issues in real-time to minimize the time between detection of issues and their resolutions. Using customizable dashboards, the tower manages several uncertainties that may arise. This further leads to enhance performance and reduces the overall operations cost. 

Automate Decision-Making Process - One of the key benefits of the tower is its decision-making abilities. It collects data, analyzes it, and takes necessary prescriptions to enhance efficiency and reduce cost. The tower takes essential data and automatically executes the required processes by effectively implementing an efficient strategy.

Lower Costs – It better predicts disruptions and improves resiliency with smart alerts and actionable insights that help businesses understand the impact of events on customers and accordingly manage responses. Thus with the implementation of the apt parameters, businesses can handle exceptions before these arrive that considerably saving cost and time.

What are the Key Capabilities of Control Tower Analytics

This tower collects and stores status information from suppliers and logistics service providers in a structured manner that is further used to provide control teams insights into the order status, products in stock, and shipments. This enables them to make informed decisions while planning, monitoring, and analyzing supply chains. It makes use of data to generate insights and help businesses make better decisions. It is considered the starting point for all decision-making and the entry point for vital people with a supply chain mandate. Businesses using a good control tower are capable of:

Current and Timely Data - Clean, accurate, and current data is required. Every exception should not be produced in real-time because too many notifications make it difficult for users to effectively respond. Thus, notifications must be first sent to the managers that are in charge of that part of the process who may be able to customize how what, and where they wish to see the alerts.

Actionable Exceptions - The tower should be aware of how exception incidents will impact current supply chain plans so that businesses can respond to those concerns and must also be able to see the implications for planning. Exceptions have ramifications and a supply chain control tower should display certain consequences. To resolve exceptions businesses need to execute different planning scenarios that should be smoothly run. The scenario effects on service and finance should cascade through the processes and should be observable.

Analytics and Results Simulations - In an ideal condition, the control tower not just provides insight into the current situation but also into future happenings that might harm the company and may increase supply chain risks. Thus, the control tower alerts the company about future crisis and enables them to be prepared to handle the situation. 

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